Privacy
How Entivel Pty Ltd handles personal information received through this website, business enquiries and related corporate communication.
Last updated 29 July 2026. Entivel Pty Ltd, ABN 15 679 724 353, ACN 679 724 353, is an Australian company based in Sydney. This policy is structured with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply. It covers the public Entivel website, demonstration requests and direct business enquiries. Customer product environments are governed by the applicable customer agreement, data-processing terms and configured responsibilities.
Entivel Pty Ltd is responsible for this website policy. Privacy questions, access or correction requests and complaints can be sent to [email protected] or by post to the registered Sydney contact address shown below.
We collect information you provide directly and limited technical information created when the website or communication channel is used. Please do not submit sensitive personal information unless Entivel has specifically requested it for an agreed purpose.
Information may be collected through website forms, email, telephone, WhatsApp, meetings, social platforms, referrals and direct business relationships. It may be held in authorised communication, customer-relationship, hosting, security and business-record systems.
We use personal information to respond, evaluate requirements, prepare demonstrations or proposals, manage business relationships, operate and secure the website, maintain records and meet applicable legal obligations.
We may disclose information to authorised providers and advisers where reasonably necessary for the purpose for which it was collected, where you would reasonably expect it, with consent, or where required or authorised by law.
Entivel operates across Australia and Bangladesh and uses international technology providers. Depending on the enquiry and provider, information may be accessed or processed in Australia, Bangladesh, the United States or another disclosed provider location. Customer deployments use separately agreed data-location and access arrangements.
Entivel may send relevant business communication where permitted. Commercial electronic messages will identify the sender and provide an unsubscribe method where the Spam Act 2003 applies. You can ask us to stop marketing communication at any time.
We take reasonable steps appropriate to the information and context to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain information only while needed for an authorised business, security or legal purpose, then delete or de-identify it where appropriate. Suspected data incidents are assessed and eligible breaches are notified where the Notifiable Data Breaches scheme applies.
Contact [email protected] to request access or correction, make a privacy complaint or ask for this policy in another reasonable format. We may need to verify identity and may refuse or limit a request where permitted by law. We will explain the outcome. If a complaint is not resolved and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner.
