Privacy Policy | Entivel

Entivel Pty Ltd ABN 15 679 724 353 & ACN: 679 724 353

Entivel Pty Ltd ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website and services, you agree to the collection and use of your personal information as described in this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our website, register on the site, place an order, subscribe to our newsletter, or fill out a form. The types of information we may collect include:

Personal Identification Information: Name, email address, phone number, postal address, and other identifying information.
Financial Information: Credit card details, billing address, and other payment information.
Technical Information: IP address, browser type, device type, operating system, and other technical data related to your interaction with our website.
Usage Data: Information about how you use our website, such as the pages you visit, the time spent on those pages, and other similar data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our website and services.
To improve, personalize, and expand our website and services.
To process transactions and manage your orders.
To send periodic emails regarding your order or other products and services.
To respond to your inquiries, requests, or complaints.
To comply with legal obligations and prevent fraud or other illegal activities.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating our website and providing our services, such as payment processors, hosting providers, and IT support.
With regulatory authorities, law enforcement agencies, or other governmental bodies when required by law or to protect our legal rights.
In connection with a merger, acquisition, or sale of all or a portion of our business, where your personal information may be transferred as part of the transaction.
With your consent or at your direction.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Access to Your Information

You have the right to access, update, or request the deletion of your personal information held by us. If you wish to exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, subject to any legal requirements or exemptions.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to help us understand how you use our site and to improve your experience. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than Australia. These countries may have different data protection laws, but we will take all necessary steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.